Terms & Conditions

1. About PioneerLeads

PioneerLeads ("PioneerLeads", "we", "us" or "our") is a performance marketing and digital acquisition company providing marketing and advertising services to businesses and organizations.

Our services may include email marketing, PPC advertising, performance marketing, lead generation, traffic acquisition, affiliate marketing, SEO, social media marketing, campaign management, analytics, landing-page optimization and related digital marketing services.

2. Acceptance of These Terms

By accessing or using the PioneerLeads website, contacting us, submitting an enquiry or engaging our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

3. Website Use

You may use our website for lawful informational and business purposes only.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our systems.
• Introduce viruses, malware or other harmful technology.
• Interfere with the security or operation of the website.
• Scrape or systematically extract website content without permission.
• Copy or commercially exploit our proprietary content without permission.
• Impersonate PioneerLeads or another person or organization.
• Use information obtained from the website for unlawful purposes.

4. Our Services

PioneerLeads may provide digital marketing and performance acquisition services including, but not limited to:

• Email Marketing
• PPC and Paid Advertising
• Performance Marketing
• Lead Generation
• Traffic Acquisition
• Affiliate Marketing
• Search Engine Optimization (SEO)
• Social Media Marketing
• Landing Page Optimization
• Campaign Management
• Data and Analytics
• Conversion Tracking
• Creative Development
• Audience Targeting
• Campaign Optimization

The exact scope of services, pricing, traffic sources, geographical markets, performance targets and deliverables may be agreed separately with each Client in writing.

5. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for the delivery of our services.

The Client must ensure that:

1. All information and advertising materials supplied to us are accurate and lawful.
2. It has the necessary rights and permissions to use supplied materials.
3. Its products, services, websites and offers comply with applicable laws.
4. Its campaigns comply with relevant advertising-platform policies.
5. Required licenses, registrations and approvals have been obtained.
6. Personal data supplied to PioneerLeads may lawfully be processed.

The Client remains responsible for its own products, services, websites, offers and regulatory obligations.

6. Regulated and Restricted Industries

Certain industries, products and advertising practices are subject to additional legal, regulatory and platform restrictions.

These may include online gambling and betting, casino, financial services, cryptocurrency, dating, adult-oriented services, health-related products, supplements, trading and investment products and other regulated activities.

PioneerLeads may accept, reject or restrict campaigns in these or other industries at its discretion.

Where required, Clients must provide evidence of appropriate licenses, registrations or regulatory approvals before a campaign is launched.

7. Gambling and iGaming Campaigns

Where PioneerLeads provides marketing services relating to gambling, casino, betting or other iGaming activities, the Client is responsible for ensuring that its activities comply with all applicable laws and regulatory requirements.

The Client is responsible for ensuring that:

• The promoted operator is properly licensed where required.
• The promoted services are legally available in the target market.
• Advertising complies with applicable gambling laws and regulations.
• Age restrictions and responsible-gambling requirements are observed.
• Advertising materials are accurate and not misleading.
• Required disclosures are included.
• Campaigns comply with relevant advertising-platform policies.

8. Email Marketing

Where email marketing services are provided, the Client is responsible for ensuring that campaigns comply with applicable privacy, electronic communications and anti-spam laws.

The Client must not provide or request the use of unlawfully obtained email addresses or personal information.

PioneerLeads may refuse to distribute campaigns that we reasonably believe contain unlawful, misleading, fraudulent, deceptive, malicious or prohibited content.

9. Traffic Sources and Campaign Performance

Depending on campaign requirements, traffic may originate from search advertising, email, social media, display advertising, native advertising, publishers, affiliate partners and other approved digital acquisition channels.

Unless expressly agreed in writing, PioneerLeads does not guarantee a specific number of clicks, leads, registrations, deposits, sales, revenue or other performance results.

Campaign performance may be affected by factors outside our reasonable control, including advertising costs, market conditions, competition, platform algorithms, conversion rates, client websites and third-party services.

10. Campaign Approval

Campaigns may be subject to internal review before launch. PioneerLeads reserves the right to:

• Reject a campaign.
• Request modifications.
• Suspend a campaign.
• Change traffic sources.
• Restrict geographical targeting.
• Restrict advertising creatives.
• Stop traffic to an offer.
• Terminate a campaign where necessary.

11. Pricing and Payment

Fees, commissions, CPA, CPL, CPM, revenue-share arrangements or other commercial terms will be agreed separately with the Client.

Unless otherwise agreed in writing:

• Invoices must be paid within the agreed payment period.
• The Client is responsible for applicable taxes and charges.
• Invoice disputes should be raised promptly.
• Overdue payments may result in suspension of services.

12. Refunds and Chargebacks

Unless otherwise agreed in writing, payments for completed marketing services, delivered traffic or services already performed are non-refundable.

Where a Client initiates an unauthorized chargeback or payment reversal, PioneerLeads may suspend services and seek recovery of reasonable costs associated with the dispute.

13. Intellectual Property

All intellectual property rights in the PioneerLeads website and its original materials remain the property of PioneerLeads or its licensors unless otherwise stated.

This includes, where applicable:

• Website content
• Text and graphics
• Logos and designs
• Marketing materials
• Software and databases
• Methodologies and processes
• Reports and templates

You may not copy, reproduce, modify, distribute or commercially exploit our proprietary materials without prior written permission.

14. Client Materials

By providing materials to PioneerLeads, the Client confirms that it has the necessary rights and permissions to use those materials.

The Client grants PioneerLeads a limited, non-exclusive licence to use, reproduce, modify and distribute such materials solely as reasonably necessary to provide the agreed services.

15. Confidentiality

Each party agrees to keep confidential any non-public business, commercial, technical or financial information received from the other party.

Confidential information may be disclosed where required by law, to professional advisers, authorized employees or contractors, with permission, or where reasonably necessary to provide the agreed services.

16. Data Protection and Privacy

PioneerLeads may process personal information in connection with its website, marketing services and business operations.

Details of how personal information is processed are provided in our Privacy Policy.

Clients are responsible for ensuring that any personal data they provide to PioneerLeads has been collected and supplied lawfully and that all required notices, permissions and legal bases are in place.

17. Third-Party Services

Our services may depend on third-party advertising platforms, publishers, analytics providers, hosting providers, payment providers and other technology services.

PioneerLeads is not responsible for interruptions, policy changes, account suspensions, technical failures or other actions of third-party providers that are outside our reasonable control.

18. Website Availability

We make reasonable efforts to keep our website available and functioning. However, we do not guarantee that the website will always be available, uninterrupted, error-free or completely secure.

We may modify, suspend or discontinue any part of the website where reasonably necessary.

19. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

PioneerLeads does not control or guarantee the accuracy, availability, security or content of third-party websites and is not responsible for their products, services, policies or practices.

20. Disclaimer

Information published on the PioneerLeads website is provided for general informational purposes.

Although we make reasonable efforts to maintain accurate information, we do not guarantee that all website content is complete, current or error-free.

Marketing results and performance examples are illustrative and should not be interpreted as guarantees of future results.

21. Limitation of Liability

To the maximum extent permitted by applicable law, PioneerLeads shall not be liable for indirect, incidental, special, consequential or unforeseeable losses arising from the use of our website or services.

This may include loss of profits, revenue, business opportunities, goodwill, anticipated savings, data or business interruption.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

22. Indemnification

To the extent permitted by law, the Client agrees to indemnify PioneerLeads against reasonable losses, claims, liabilities, damages and expenses arising from:

• The Client's breach of these Terms.
• Unlawful or misleading advertising materials supplied by the Client.
• Infringement of third-party intellectual property rights.
• Unlawful processing or provision of personal data by the Client.
• The Client's products or services.
• Regulatory violations attributable to the Client.
• The Client's misuse of PioneerLeads services.

23. Suspension and Termination

PioneerLeads may suspend or terminate services where:

• The Client materially breaches these Terms.
• Payments are overdue.
• A campaign violates applicable law.
• A campaign violates platform or publisher policies.
• The Client provides fraudulent or misleading information.
• Continued service creates a material legal or compliance risk.
• The Client engages in abusive or fraudulent activity.

Termination does not affect rights or obligations that arose before termination.

24. Force Majeure

PioneerLeads will not be responsible for delays or failures caused by circumstances outside our reasonable control.

Such circumstances may include natural disasters, war, terrorism, governmental restrictions, internet or telecommunications failures, major technical failures, cyber incidents, third-party outages, regulatory changes, labour disputes or other events beyond our reasonable control.

25. Changes to These Terms

We may update these Terms from time to time. The updated version will be published on this website with a revised "Last Updated" date.

Continued use of the website or services after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

26. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

27. No Waiver

A failure or delay by PioneerLeads to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

28. Entire Agreement

These Terms, together with any applicable campaign agreement, order form, proposal, insertion order, privacy policy and other written commercial terms agreed between PioneerLeads and the Client, constitute the agreement governing the relevant services.

Where there is a conflict between these Terms and a separately signed commercial agreement, the separately agreed commercial terms will take precedence to the extent expressly stated.

29. Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of the jurisdiction in which PioneerLeads is legally registered, unless otherwise required by applicable law.

Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the applicable courts, unless otherwise required by law.

30. Contact Us